SAVD SUPPORT

How can we help?

Find answers about using Savd, managing your account, and understanding simulated progress tracking.

Contact support

Still need help? Email the Savd support team and include the email address connected to your account when possible.

How Savd works

Browse products when the shopping urge hits.
Choose to Savd instead of purchasing.
The amount is added to simulated Total Savd progress.
No product purchase or bank transfer occurs.
No bank account is connected.

Login and password help

Use the password reset option on the Savd sign-in screen. Check your spam or junk folder if the reset email does not appear.

Face ID and biometric lock

Savd may use Face ID or your device passcode to protect access to the app. You can manage biometric access through Savd settings and your iPhone settings.

Live Savd Coach microphone permission

Live Savd Coach needs microphone access for voice conversations. On iPhone, open Settings, find Savd, and enable Microphone. Text-based Savd Coach remains available without microphone access.

Savd Coach

Savd Coach uses your Savd activity to help you slow down, reflect on an impulse, and notice behavioral patterns.

Savd Coach provides behavioral guidance, not financial advice.

Simulated progress tracking

Total Savd, goals, rewards, tiers, receipts, and related progress are simulated. No real money is moved, held, deposited, transferred, or withdrawn.

Delete your account

Open Savd.
Go to Profile.
Open Account Security.
Choose Delete Account.
Review the confirmation and complete the deletion request.

If you cannot access the app, email getsavdapp@gmail.com from the email address associated with your account and request account deletion.